Shipping & Delivery

At Roxio Mist, we work hard to get your order to you quickly and hassle‑free.
We partner with trusted carriers and choose the best shipping option based on your location, order size, and speed needed.

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Tracking Your Order

Once your order ships, you’ll get a tracking number to follow its journey.

Please allow up to 48 hours for tracking details to update.

Delivery times vary by destination, but we aim to have your order arrive within the estimated window provided at checkout.

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If Something Goes Wrong

If your tracking shows “delivered” but you haven’t received your package, we recommend contacting the carrier directly for the fastest resolution.

For damaged items, returns, or exchanges, reach out to our customer service team,  we’ll guide you through the next steps.

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We’re Here to Help

We want every part of your experience, from purchase to delivery, to be smooth, reliable, and refreshingly easy.

You can also check our Returns & Exchanges Policy for more details.